I am Mohammed Rasik, Technical Support
Provided technical assistance to users by troubleshooting hardware, software, and network issues. Responded to queries through phone, email, and chat, ensuring timely resolution and customer satisfaction. Documented issues using help desk tools and escalated complex problems when needed. Maintained up-to-date knowledge of systems and provided clear guidance to non-technical users.
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YEARS OF EXPERIENCE
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PROJECTS COMPLETED
I am a quick learner with a strong interest in technology and problem-solving. I have good communication skills and a customer-focused approach, making me well-suited for technical support roles. I understand basic hardware, software, and networking concepts, and I’m eager to grow and build a career in IT support.
I am a motivated and tech-friendly individual with a strong interest in IT support. I have basic knowledge of hardware, software, and networking, and I communicate clearly with users to solve issues. I am a fast learner and eager to grow in a technical support role.
I am comfortable working in team environments and can handle tasks with responsibility and focus. I aim to provide helpful and timely support to users while continuing to improve my technical skills. My goal is to build a strong foundation in IT and grow into more advanced roles over time.
Btw, this is my resume
Let's work together
razikrazi00707@gmail.com